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Terms and Conditions

Introduction

Welcome to 407localmarket.com. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms and conditions, you should not use this site.

Please note that we are an online store; therefore, returns are accepted under certain conditions, and we will arrange to pick up the item. Customers must be fully aware of these conditions before making a purchase.

1. Services

407localmarket.com offers a range of grocery and household items. We provide free and paid membership options, a loyalty program, and free delivery services.

2. Membership and Purchases

  • Users must register for an account to make purchases; guest checkouts are not permitted.
  • Users must have a valid credit card or other accepted forms of payment.
  • Users must be over 18 years old.
  • Some items or categories do not count towards the minimum purchase amount and are not available in all membership plans.

3. Refund and Return Policy

  • 100% Satisfaction Guarantee – Easy Returns and Refunds
  • At 407localmarket.com, your satisfaction is our top priority. That’s why we offer a 100% satisfaction guarantee!
  • Not happy with your purchase? If an item isn’t delivered or you’re not completely satisfied, we’ll either provide a refund with return or send a replacement.
  • Grocery & Household Items: Due to the nature of these products, returns aren’t accepted. But don’t worry, if there’s an issue, we’re here to make it right!
  • Electronics, Toys & Breakable Items: You can return these items within 7 days of purchase. If they don’t work or are damaged, we’ll happily provide a replacement.
  • We’re committed to making sure you love what you order. Shop with confidence at 407localmarket.com!

Return Policy

4. Warranty

  • Warranties are offered for items such as electronic devices, toys and some breakable items only if mentioned on the product page.
  • Customers must contact us to use the warranty. We will handle the pickup and drop-off if repair or replacement is necessary.
  • Extended warranties may be offered for certain items.

5. Service Availability

  • Users must check their zip code on our Check Availability page to determine if we provide services in their area. We also accepting request for nearby locations.

6. Minimum Purchase Amount

  • Certain items are not included in the minimum purchase amount of (display on homepage), which is subject to change without notice.

7. Delivery and Record Keeping

  • To ensure the safety and accuracy of deliveries, we record delivery packages. This helps to verify that all items are delivered in case a customer claims an item is missing and training purposes.

8. Promotional Codes

  • Using promotional codes is limited and may expire without notice.
  • Each promo code has its own rules. Customers may contact us for more information.

9. Tax Exemption

  • We do not accept tax-exempt status yet, but this may change later.

10. Product Images and Packaging

  • Images and packaging of items may change based on supplier and manufacturer updates. Customers may ask questions before placing an order regarding this. No refund for newly updated packing or labeling by manufacturer.

11. Invoices

  • Customers will receive an invoice after their order is successfully delivered in 24 hours window.

12. Right to Refuse Orders

  • We reserve the right to refuse any placed order, refund the money, and remove the user from the system.

13. Email and Text Notifications

  • Customers can unsubscribe from promotional emails by clicking the unsubscribe link in the email they receive or by contacting us. However, customers will receive emails for order updates, which cannot be unsubscribed from.
  • Customers may receive text messages for delivery updates.

14. Delivery Window

  • We deliver items within a specified delivery window. Customers may request a specific time within that window, but honoring this request is at our discretion. To avoid issues, customers must contact us before placing an order.
  • Customers can cancel orders up to 5 hours prior to the start of the delivery window. For example, if the delivery starting time is 6:00 PM, the order must be canceled by 1:00 PM. Cancellation requests must be made via email or contact us form.

15. Liability

  • 407localmarket.com is not responsible for any side effects, allergies, or other issues arising from the use of products sold on our site. We are solely a seller, not a supplier or manufacturer.
  • If items made by 407localmarket.com are added to our inventory, the terms and conditions will be updated accordingly.

16. Contact Information

  • Users can contact us via our Contact Page or through the homepage.
  • We also offer chat support at certain times.

17. Changes to Terms and Conditions

  • 407localmarket.com reserves the right to change these terms and conditions at any time. Changes will be posted on this page, and your continued use of the site indicates your acceptance of the new terms.

18. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the state in which 407localmarket.com operates.

19. Earning Points through Referrals and Social Media Sharing

  1. Referral Program
    • You can earn points by referring friends to our platform. For each successful referral, where the referred customer completes a purchase, you will earn certain points based on level.
    • To qualify for referral points, the referred customer must use your unique referral code or link when making their first purchase.
    • Points will only be awarded for referred customers who are new to our platform. Existing customers are not eligible as referrals.
    • Referral points will be credited to your account within 1-2 days after the referred customer’s purchase is completed and their return period has expired.
    • If a referred customer returns their purchase, any points earned from that referral will be deducted from your account.
  2. Social Media Sharing Program
    • You can earn points by sharing our products, pages, or promotions on social media platforms.
    • To qualify for social media sharing points, you must share using the designated social media buttons on our website.
    • Points will be awarded only for valid shares, verified through our system.
    • A maximum of certain points can be earned through social media sharing per day/week/month.
    • Points for social media shares will be credited to your account within 1-2 days after the share is verified.
    • Any abuse of the social media sharing program, including spamming or using fake accounts, will result in the forfeiture of points and potential suspension from the program.

By using 407localmarket.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.